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Netbilling's call center services,
a solution tailored for any merchant's needs.
Unknown to many, Netbilling's suite of services includes
a 24 hour call center designed to custom fit any company's
support or sales requirements. While general customer support
is certainly the most prominent use of this added amenity,
the prospects are endless. Telemarketing campaigns, order
verification, collections and inbound sales have all proven
highly profitable for merchants using the service. Since the
call center is staffed 24 hours a day, 7 days a week, merchants
can rest assured that their customers, whether international
or domestic, will always reach a live operator.
With the ability to answer with custom greetings, callers
receive first rate service that they come to recognize as
the merchants own company. The representatives are friendly
and knowledgeable on all client's products and terms of service,
and are well versed in several proven up-sell techniques.
Additionally, Netbilling can provide assistance with script
and email response creation and allow you to establish your
own policies.
Netbilling knows that providing your customers with around
the clock support, as well as follow- ups on order placement
and receipt, generates confidence and loyalty, and helps to
alleviate chargebacks and disputes. Outbound telemarketing
promotions can create a tremendous amount of additional revenue
for many product offers and allowing your shoppers to purchase
by phone can increase your target customer base. Offering
each one of these comprehensive services with a choice of
pricing structure, Netbilling can tailor a custom solution
for any merchant's needs.
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About Netbilling, Inc.
Since 1998, Netbilling has provided processing services to
thousands of internet merchants and companies of all sizes.
Services include advanced reporting, membership site management,
fraud scrubbing, a free shopping cart, and 24/7 live service
for merchants and their customers.
Netbilling facilitates merchants every step of the way from
merchant account acquisition to final implementation, training,
and deployment.
For Details Contact:
Mitch Farber P.O. Box 801808
President Santa Clarita, CA 91380
661.252.2456 ext 1002
fax: 661.257.0914
mitch@netbilling.com
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