Step Down Rebilling - Expanded Features Added
Attention NETbilling Merchants who use recurring billing, New features are added to Step Down Rebilling.
Our step down rebilling feature allows you to try a credit card for a lesser amount automatically if the card is declined for the original rebilling amount. There are many options you can choose such as the number of retires, the frequency of retires and the desired discount for each retry. Using Step Down rebilling can significantly increase profits from those credit cards that are near capacity. Once approved, even at a discount, the rebilling date will be reset to the original amount for the next billing period. We have been offering this for many months and have received very positive feedback from our many merchants using this feature.
Previously, you were able to set the discount amount on a percentage basis and regardless of the amount of the original rebilling. We have expanded the flexibility of Step Down rebilling to now support, no only discounts based on a chosen percentage, but by a fixed dollar amount as well. The choice is yours.
We have also added the ability to set a minimum discount dollar amount as well.
Setup Details: With the ability to choose between zero and nine retries for a declined rebill, the days between attempts, and also choose if you wish to lower the amount attempted each time on a percentage basis, more customers are converted.
To activate this feature, simply log in to your NETbilling administration account and click Preferences under the Setup menu. Then change the Retry Schedule to "Advanced" and click on the link to customize your options. Instructions are included on that page.
Please note: Additional authorization attempt fees do apply for each retry at the gateway and bank level.
You can then generate a custom report by price and see the effectiveness of the retries on your sites.
If you have any questions regarding these additions, please contact our support department at: 661-252-2456 or email: email@example.com to find out how to best utilize these and other features to help increase your bottom line!