About Us

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A Merchant Services Industry Leader Since 1998

 

NETbilling Payments has been a trusted partner to thousands of e-commerce and retail businesses for many years, providing merchant accounts, multi-currency transaction processing, and full-service call center support. We proudly serve clients across the US, Canada, and the EU, offering the flexibility to process credit cards, debit cards, electronic checks, and telephone orders.

Our solutions support a wide variety of industries including: e-commerce, retail, restaurants, healthcare, legal, accounting, and call centers—along with specialized expertise in high-risk sectors such as adult, firearms, tobacco, CBD, and gaming. If your business is legal, NETbilling can help.

With NETbilling, you gain access to advanced reporting tools, membership site management, advanced AI powered fraud prevention, POS system integrations, and compatibility with dozens of shopping carts. Plus, our in-house call center provides 24/7 live support for both merchants and their customers.

From merchant account acquisition to implementation, training, and deployment, we guide you every step of the way. Our mission is simple: to deliver the most reliable, long-term payment processing and call center solutions to help your business thrive.

 

 

Our Management Team

Mitch Farber
Mitch Farber
Co-Founder & CEO

Raised in Florida, and educated in Boston, Mitch Farber moved to California in 1990. His interest in computer technology and the Internet eventually lead to starting NETbilling while operating his own e-commerce sites. Mitch Farber is the CEO and co-founder of NETbilling, a leading provider of online payment processing services. He has been involved in the payments industry for over 25 years and has extensive experience in e-commerce, transaction processing, sales, marketing and merchant services.

Jake Nugent
Chief Sales Director

Jake leads the NETbilling sales team the Director of Sales. As a California native and long-time seasoned sales professional, Jake Nugent is dedicated to empowering businesses to thrive through cutting-edge payment processing solutions. With great enthusiasm and passion for innovation and customer growth, Jake has established himself as a trusted expert in the payment industry since 2018. Jake’s diverse client payment processing portfolio spans from local mom-and-pop shops to Fortune 500 companies, demonstrating his versatility and adaptability to market trends and client needs.

Traci Arce
Controller

Traci earned her college degree in Accounting at College of the Canyons, after which she worked along side a CPA in Thousand Oaks, CA for 9 years. She joined the NETbilling team in October of 2003. Traci’s experience in finance roles are primarily with quality control and compliance. She works with her staff on multiple projects including budgeting, financial & managerial reporting, HR, and payroll. Traci enjoys long walks and is very involved in the multiple activities of her three daughters.

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GET IN TOUCH

  •   27451 Tourney Road, Suite #220
         Valencia, California 91355
  •   Phone: (888) 357-8166
  •   Phone: (661) 252-2456
  •   Fax: (661) 414-8581

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NETbilling

Since 1998, NETbilling, Inc. has provided multi-currency transaction processing, merchant accounts, and call center services to thousands of clients of all sizes. Our cost-effective solutions allow you to process credit/debit cards, e-checks, and mobile orders. NETbilling works with any business type and genre including high-risk, e-commerce, mobile, and card-present businesses.

Explore Our Solutions:

Accept Online Payments and In-Person Payments,
utilize our Merchant Accounts and Payment Gateway,
automate customer service with 24/7 Call Center Solutions.