Customer Service Support

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Question about a charge on your statement? Need to cancel a membership?

Fill out the form below for assistance. Our agents will forward your message to the merchant, or respond if we handle customer service for the merchant that you are inquiring about.
Please note: NETbilling's call center handles customer service for many of our merchants, but not all.
Please refer to your email transaction receipt, bank/credit card statement,
or the website that you are being charged by for merchant contact info directly.

Only if If you are a NETbilling merchant and are in need of support, please click here.

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  •   27451 Tourney Road, Suite #220
         Valencia, California 91355
  •   Phone: (888) 357-8166
  •   Phone: (661) 252-2456
  •   Fax: (661) 414-8581

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Since 1998, NETbilling, Inc. has provided multi-currency transaction processing, merchant accounts, and call center services to thousands of clients of all sizes. Our cost-effective solutions allow you to process credit/debit cards, e-checks, and mobile orders. NETbilling works with any business type and genre including high-risk, e-commerce, mobile, and card-present businesses.

Explore Our Solutions:

Accept Online Payments and In-Person Payments,
utilize our Merchant Accounts and Payment Gateway,
automate customer service with 24/7 Call Center Solutions.