Customer Service Support

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Question about a charge on your statement? Need to cancel a membership?

Fill out the form below for assistance. Our agents will forward your message to the merchant, or respond if we handle customer service for the merchant that you are inquiring about.
Please note: NETbilling's call center handles customer service for many of our merchants, but not all.
Please refer to your email transaction receipt, bank/credit card statement,
or the website that you are being charged by for merchant contact info directly.

Only if If you are a NETbilling merchant and are in need of support, please click here.

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About Us

NETbilling - Credit Card Processing & Merchant Accounts in California

Since 1998, NETbilling, Inc. has provided merchant accounts, multi currency transaction processing, and call center services to thousands of internet merchants and companies of all sizes. NETbilling's flexible solutions process credit cards, debit cards, electronic checks, and telephone orders, and work with any business model, including internet, broadband, wireless, call centers and retail establishments of all types.

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  •   27451 Tourney Road, Suite #220
         Valencia, California 91355
  •   Phone: (888) 357-8166
  •   Phone: (661) 252-2456
  •   Fax: (661) 414-8581
  •   Email: